Healthcare Professional Education and Training
We provide a full range of interactive self-paced guides. We've organized them by category to help you find what you need.
Self-paced trainings
Featured courses
Getting Started with UnitedHealthcare
This is the first course all new care providers should complete. Whether you are new to our network, have a new employee, or simply need a refresher, this self-paced course is designed to give you what you need to get started working with us.
UnitedHealthcare Provider Portal Overview
Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and much more.
Special Needs Plan (SNP) Model of Care Training for Providers
This CMS required training includes information about the different types of SNPs tailored to individual needs. You’re considered a SNP care provider if you see UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP.
CME credit courses
OptumHealth™ Education (OHE) is a jointly accredited education company with over 30 years of experience as a full-service provider of interprofessional continuing education (IPCE). OHE is simultaneously accredited to provide medical, nursing, optometry, pharmacy, psychology, social work, dental and dietitian continuing education activities.
All content is available free of charge to learners. To get started, simply create an account and choose the activities you'd like to participate in.
Educational programs
Coding Corner offers educational courses to help you improve your coding accuracy.
Education and training-related news
May 05, 2025
Integrating traditional healing — a success story from Hawaii
Cultural barriers can affect patient health outcomes. Adding traditional cultural practices in the treatment plan can help.
April 29, 2025
Start integrating behavioral health into your primary care setting
Training series on behavioral health identification, treatment and referral in primary care available for CME credit.
April 22, 2025
New changes: Close FUA and FUM gaps using qualified billing and diagnostic codes
You help can close FUA and FUM gaps using qualified billing and diagnostic codes.
April 17, 2025
New ORP claim denials for UnitedHealthcare Community Plan of Ohio
New ORP claim edits start May 1, 2025. Include NPI to avoid Y42 denials.
March 31, 2025
April monthly overview
Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for April 2025.
March 14, 2025
March monthly overview
Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates for March 2025.
Need help?
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.